GENERATION YOGA LLC TERMS AND CONDITIONS FOR MONTHLY MEMBERSHIPS
Updated August 13, 2019. Effective September 1, 2019.
Your purchase of an Unlimited Monthly Membership plan establishes a contract between you and Generation Yoga, LLC (“Gen Yoga”). By purchasing one of the Unlimited Monthly Memberships, you are agreeing to the following terms:
No Refunds. ALL PAYMENTS ARE NONREFUNDABLE. IN ADDITION, THERE ARE NO REFUNDS, EXCHANGES, OR CREDITS FOR PARTIALLY-USED RECURRING UNLIMITED MONTHLY MEMBERSHIP (“Membership”) PERIODS. Unlimited Monthly Memberships and all associated Membership benefits are non-transferrable.
Membership Benefits. Unlimited Monthly Memberships include unlimited yoga classes from our weekly class schedule, free mat and towel rental, discounts on workshops, and a 10% discount on boutique purchases. Members may also bring one guest per month free of charge. Guest must be new to the studio.
Price Changes. We reserve the right to adjust pricing for our services, or any components thereof, in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes to your service will take effect following email notice to you. At any time, and for any reason, we may provide a refund, discount, or other consideration (“credits”) to some or all of our members. The amount and form of such credits, and the decision to provide them, are at the sole and absolute discretion of Gen Yoga. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
Billing & Recurring Payment for Memberships. If you begin a Membership at Gen Yoga, you will be asked to provide a Payment Method that will authorize Gen Yoga to receive payment for your Recurring Membership at the current rate, as well as any additional services related to your Membership. You acknowledge the billing amount may vary from period to period based on, but not limited to, discounts from limited promotions, member gift cards, and/or changes in your Membership plan. You authorize Gen Yoga to charge your preferred Payment Method for all of your Membership services each period.
Billing Cycle for Memberships. The Membership fee for our service will be billed at the beginning of the paying portion of your Membership, and each month thereafter unless and until you cancel your Membership. Per this billing cycle, we will automatically bill your Payment Method each period on the calendar day corresponding to the initial commencement of your paying Membership.
We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event that your paid Membership began on a day not contained in a given period, we may bill your Payment Method on a day in the applicable period or such other day as we deem appropriate. Your renewal date may change due to changes in your Membership. Billing shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, “month” or “monthly” refers to your billing cycle. Membership fees are fully earned upon payment.
Failed Automatic Payments. If an automatic payment (“autopay”) fails to be successfully and immediately settled, due to credit card expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts. Failed transactions must be resolved within 30 days. Failure to update your Payment Method information and resolve any unsuccessful transactions within 30 days may result in the termination of your Membership by Gen Yoga. You may revise your Payment Method information by logging into your MindBody account or contacting a Gen Yoga representative.
Renewal. Your Membership will AUTOMATICALLY RENEW after the first Contract period. Gen Yoga will NOT notify you before your Membership renews.
Suspensions/Freezes. Suspensions/freezes of Memberships are NOT allowed during the initial three (3) month contract. Subsequent to the initial three months, Monthly Members are allowed a maximum of two (2) suspensions per calendar year. Suspensions can be a maximum of thirty (30) days each and may run consecutively. Suspension Request Forms are available at Gen Yoga. Completed request forms must be received AT LEAST 7 DAYS in advance of the requested suspension start date. A fee of $20 will be billed to your payment method at the beginning of each suspension.
Cancellation. You may cancel your Monthly Membership any time after the initial three (3) month contract. Cancellation Request Forms are available at Gen Yoga. Completed Cancellation Request forms must be received AT LEAST 14 DAYS in advance of next billing date. Following any Membership cancellation, you will continue to have access to the service through the end of your current billing period (“period”).
Please note: Cancellation or termination of your Membership may result in the loss of any previously available pricing options and/or discounts.